Melissa Dykes

Jacksonville Energy Authority
President & Chief Operating Officer

Melissa Dykes serves as JEA’s President and Chief Operating Officer. She leads the operation of the utility, responsible for providing reliable, affordable, safe utility services to more than one million people across four counties. Her team of more than 1,900 employees includes electric, water, wastewater, customer experience, human resources, environmental services, compliance, technology, supply chain, and legal. She is responsible for nearly all of JEA’s $2 billion budget and management of assets of $8.8 billion.

Ms. Dykes served as JEA’s Chief Financial Officer for nearly six years prior to her current role. As CFO, she provided leadership to ensure the financial health of JEA, resulting in access to capital at low cost on behalf of JEA’s customers. Her efforts as CFO helped JEA deliver more than $1 billion in cost savings to the community, including savings from refundings, a rate restructuring, and savings from the shutdown of the St. Johns River Power Park earlier this year. She was responsible for all aspects of JEA’s finances, including treasury, financial reporting, budgeting, supply chain management, and shared services, and had lead responsibility for ensuring compliance with all reporting, regulatory and tax requirements for JEA.

Prior to joining JEA, Ms. Dykes was CFO at a portfolio company of a large energy private equity firm and a principal in a renewable energy development company, where she was responsible for origination, commercial structuring, development and capital raising for renewable energy projects. She also was Vice President of Investment Banking at JPMorgan, where she was responsible for providing capital solutions for clients, including more than $26 billion in financings for many municipal electric and water systems across the country, risk management product delivery, and mergers and acquisitions. Prior to joining JPMorgan, Ms. Dykes worked for The World Bank Group, where she researched and published on private participation in infrastructure industries in developing countries. She is a graduate of the University of Florida and holds a certificate in Advanced Management from the Tuck School of Business at Dartmouth.

Sessions

October 25, 2018

4:15  -  5:15

Grand Cypress Ballroom DEF

General Session: Rethinking the Way Utilities do Business: The Path to Business Transformation through Digitalization

Data is quickly becoming one of the most valuable assets for a utility. In a rapidly changing environment, utilities must adopt a digital perspective to tackle new challenges: competition from market disruptors, changing weather patterns, and new regulatory obligations. In this panel, hear from utility leaders on how they are using data and analytics to … Continued

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